Privacy Notice
Protecting Your Confidential Information
We, at TransWorld Futures, LLC., value our relationship with each of our customers, and we appreciate the trust that you have placed in us. We recognize that you have concerns about the confidential personal information we obtain about you throughout our relationship.
Because protecting your confidential information we obtain about you is used and maintained. We pledge to protect that information and ensure that it remains private. The information in this notice summarizes the categories of personal information that we collect about you, how that information is handled, and how we protect that information.
We do not disclose any nonpublic information about our customers to anyone, except as required or permitted by law. TransWorld Futures does not sell personal information obtained about you to companies that are not associated with TransWorld Futures for the purpose of marketing their products or services to you.
Collection and Use of Personal Information
The privacy policy set forth in this notice applies to TransWorld Futures and affiliated companies of TransWorld Futures. We collect nonpublic personsonal information about you from the following sources, solely for the purposes specified:
- Information we receive from you on account applications or other
forms, such as name, address, federal tax identification number,
income, assets, and similar information. We use this information
to administer the accounts we maintain on your behalf, process
transactions requested by you, respond to your inquires, evaluate
your investment needs, and identify other products and services that
may interest you.
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Information about your transactions with us or our affiliates, such as
your account balance, transaction history and payment activity. This
is used to process transactions you request and ensure the
accuracy of the records and reports we maintain that relate to your
account. We may also collect various other types of data, such as
transaction, site navigation and optional survey information, in
connection with your use of online services we make available to
you, either directly or through other entities. We use this information
in order to improve the quality of the services we offer you.
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Information we receive from consumer reporting agencies, such as
credit relationships and credit history. We use this information to
help determine your eligibility for TransWorld Futures products and
services, collect or report debts owed to us, and protect our rights
and property.
Sharing of Information within TransWorld Futures
The information we collect relating to your transactions and experiences with TWF or any affiliate may be shared among TWF's affiliates. We may also share some or all of the information we receive about you from consumer reporting agencies, such as credit information.
Sharing of Information outside of TransWorld Futures
As permitted by law, we may disclose some or all of the information described above with entities that are not affiliated with TWF for the purpose of servicing your TWF accounts, improving our services, providing products and services you've requested for TWF, and informing you about products or services available from TWF that may be of interest to you. Such companies may include:
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Companies that are the source or origin of financial servies offered
by TWF, such as banks, securities broker-dealers, mutual fund
companies and insurance companies.
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Nonfinancial companies, such as companies that perform services
on our behalf, e.g., check printers, quote vendors, companies that
prepare account statements for us, companies that assist us in
communicating or marketing our services.
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Others, such as independent contractors or technical system
consultants who program our software, government agencies and
regulators, consumer reporting agencies, and other outside entities
as permitted or required by applicable laws.
Protecting the Confidentiality of your Personal Information
All TWF Associated persons are instructed to use strict standards of care regarding the confidentiality of your nonpublic personal information as outlined in firm policies. Associated persons not adhering to our firm policies are subject to disciplinary action. We require outside companies and independent contractors to whom we provide customer information for marketing, servicing or processing to enter into a confidentiality agreement that restricts the use of the information to those purposes. We maintain physical, electronic and procedural safeguards that comply with applicable laws to protect your nonpublic personal information.
If you have any questions or comments about our privacy policy, please contact your TWF's broker or sales representative. You may also call PFG's Director of Compliance, Susan O' Meara at 312 775 3000.